Immersion into customer services

This online workshop is part of Retail on the Run series for retail managers and business owners – brought to you by the ARA Retail Institute.

This highly interactive workshop is delivered as Small group intensive style webinars facilitated by retail experts to provide a modern perspective on core retail skills.

The topics cover
• Creating a customer centric environment
• The art of sales through storytelling
• CRM management and events

Case studies for context, collaborative activities to apply what you’ve learned and the opportunity to develop your own back to business action steps

Note: Due to the popular demands and to ensure optimum learning journey, the registrations will be limited to 20 each session. We will inform you if the current class is full and will offer the next available session to attend